The aim is a site that works with a keyboard, a screen reader, a phone set to large text, and a browser zoomed to 200 percent.
The standard aimed for
Pages are built toward WCAG 2.1 level AA. That means headings in a sensible order, form fields with visible labels, text that resizes without breaking the layout, contrast checked on body text and buttons, and no content that appears only on hover. The scrolling strip of text on the home page has a pause button, and moving parts hold still when your device is set to reduce motion. Nothing on the site plays sound or video on its own.
Links are written so the words make sense read aloud, away from the paragraph around them. Tables carry header rows.
Forms and errors
A field that is missed is named in the error message, and the message is announced, not shown in color alone. Focus moves to the field that needs attention.
Where it can fall short
The request forms are sent through an outside form service, and that service is outside our control. If it fails with a screen reader or a keyboard, call the line and the same details are taken by phone.
Older browsers and some phone display settings can also change how a page renders.
If a page is hard to use
Call (747) 243-2089 and say which page gave trouble and what happened. Tell us the device and the browser if you know them. The information on the page can be read over the phone, and a request can be taken by phone instead of the form.
Feedback
Tell us about a heading that reads wrong, a link that makes no sense out of context, or a form field that is hard to reach. Reports go to the person who maintains the site, and each report is reviewed.
Text and zoom
Body text is set at a readable size and can be enlarged in the browser. If a line runs off the screen at a high zoom level, that is worth reporting. Zooming to 200 percent should not hide a button or a form field.

